Technical Support Services

Maintain a strong network infrastructure

What good is it to spend time and resources on a system only to replace it shortly thereafter? Quick fixes won’t solve wireless or networking problems. At Gentium Tech International, we provide businesses with all of the necessary tools to maintain a strong wireless network infrastructure throughout the long-term. To learn more about our wireless and technical support services, please view our offerings below:

Application and networking issues may be potentially detrimental to a company, costing both time and money. To avoid any periods of network downtime or other issues, consider Gentium Tech International as your IT partner, delivering technical support 24 hours a day, 7 days a week. Real-time wireless support, which is typically of a technical nature, is provided free of charge Monday through Friday between the hours of 7 AM and 6 PM. All support is provided by our highly trained and experienced network services engineers and is conveniently available by email at support@gentiumtechinternational.com

Onsite Service: Network Support

Our talented, experienced radio frequency and network engineering professionals have all of the skills to expertly design cost effective wireless LANs, which includes radio frequency planning, antenna design and wireless integration within the wired infrastructure. We also have highly experience network service technicians to aid in moves, additions and other changes within a network, such as antenna alignments and troubleshooting.

Network Maintenance

Gentium Tech International tailors network maintenance service contracts to meet the individual needs of each customer.

Our network maintenance service covers a broad range, including system diagnostics, adjustment or replacement of defective modules, and tests to ensure a network design is operating properly. Terms of contract are also broad and can include such maintenance ptions as regularly scheduled preventative maintenance, network maintenance visits, emergency service calls, and customer specified response times.